At Cottonkids.lk, your satisfaction is our priority. We aim to deliver on time and high-quality products, but we understand that sometimes things may not go as planned.
✅ Returns Eligibility
We accept returns only if:
You receive a damaged, defective, or incorrect item
The item is unused, and in its original packaging with labels
If you have purchased from Sri Lanka. Returns not available for Forign countries
Unfortunately, we cannot accept returns for:
Used products (due to hygiene reasons)
Products purchased during a sale or promotion (unless damaged)
Change-of-mind requests
🔄 Return Request Process
To request a return:
Contact us within 3 days of receiving your order via:
